A Day To Forget For Blogger


Blogger reported blogs were Read Only for 20.5 hours, gotta admit it felt like longer.During this time you couldn't access your blogger dashboard and your blogs comment form was also inaccessible.This was a pain but hey, Bloggers record when it comes to up time is second to none so it's excusable.What this did display is Blogger like most other Google services were found lacking when it came to customer service.In a recent post i wrote about Problems i had with AdSense and how contacting someone was imposable, now i don't expect Blogger to open phone lines but they could have keep users better informed.On Twitter Blogger did actually post regular updates but what if your not on Twitter, you had the status page and forum both with one sentence messages.

Back in November last year after a less serious problem the Blogger team published the post Improving Our Communication of Blogger Service Interruptions, they need to take another look.

Blogger being read only was the the big issue for me, a day away from my blogs is not a big deal.However having the whole system backed up by two days is major, not only were all posts and comments from them two days temporarily removed any edits you make to your blogs design were also gone.While the posts have been restored and most comments are also back i have seen no information on design changes, will they be restored or do we need to make the changes again ?

Blogger is back and i do believe this was a one off.As Spice Up Your Blog constantly displays I'm one of Bloggers biggest fans but Blogger and Google need to improve their communication skills.

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  1. Hear hear. Although I'm still waiting for a blog post from Thursday to be restored, nevermind comments. I'm really annoyed as it was a competition entry too and I've had to re-post as the closing date was today. I did see their updates on twitter but the other communication has been dire. Not good. A lot of my friends have moved to WP now because of it.

  2. I made many changes with my template and all of them were rolled back :( Now i spent more time to do that again :/

  3. My post on Wednesday was taken down then restored as a draft and it wasn't the final draft either and all the images were missing. I lost all of my comments in that post aswell and I had to rewrite the whole thing again which was frustrating. Thankfully they restored my other draft that I had spent hours writing.

    The worst problem I faced was on Thursday morning when I logged unto my dashboard and it told me that I hadn't created any blogs yet - all my blogs were missing! I kept calm and thought of your adsense post Paul and then googled my problem and found the solution to linking back my blogs to my account. Here's the page I had to use even though I was already logged in with my password! But filling in the lookup worked and I was so relieved to see my blogs back again.


    I'm not so sure if this was something connected to the problems from Wednesday night or if anyone had this problem.

  4. I agree that Blogger has a great track record. My first post occurred on January 14, 2006 and I never experience anything like the last few days before. Fortunately I use it just for fun so in my case no harm was done.


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